Privacy Policy
Your privacy is precious to us. Learn how we collect, use and protect your personal information when you shop with Radiant Fluxe.
Your Privacy Matters
At Radiant Fluxe, we respect your privacy and are committed to handling your personal information responsibly. This policy explains what information may be collected and how it may be used when you visit our website or place an order.
01. Introduction
Welcome to Radiant Fluxe. By using our website, you acknowledge this Privacy Policy. Please review it to understand how we handle your information. Where consent is required by law, we will seek it.
02. Information We Collect
Depending on how you use our website, we may collect your name, phone number, email address, billing and delivery address, order details, customer enquiries and basic technical information such as browser and website usage data.
03. How We Use Your Information
We may use your information to process and confirm orders, arrange deliveries, respond to enquiries, provide customer support, improve website performance, prevent fraud and meet legal obligations.
04. Sharing of Information
We may share necessary information with courier companies, payment providers, hosting providers and other service providers when needed to operate our business. We do not sell your personal information.
05. Cookies & Technologies
Our website may use cookies and similar technologies to remember preferences, support essential website functions, understand website usage and facilitate marketing where applicable. You can manage cookies through your browser and available website controls.
06. Data Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no internet transmission or electronic storage system can be guaranteed completely secure.
07. Your Privacy Choices
Subject to applicable law, you may request access to, correction of or deletion of your personal information. Some records may need to be retained for order fulfilment, disputes, accounting or legal requirements.
08. Third-Party Services
Our website may use third-party services such as payment gateways, courier integrations, analytics or social media tools. These providers may process information under their own privacy policies.
09. Children's Privacy
Our website is not intended to knowingly collect children's personal information without appropriate authorisation where required by applicable law. If you believe such information has been provided, please contact us.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, practices or legal obligations. Updates will be published on this page with a revised date.
Your Trust, Our Priority
If you have questions or requests regarding your personal information, please contact us through the Contact Us page on our website.
Thank you for trusting Radiant Fluxe.
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