We’re here to make your shopping experience smooth and enjoyable. Whether you need product guidance, order assistance, or general support, our team is happy to help.

You can reach us anytime through:

Email: info@radiantfluxe.com
WhatsApp: +92 343 3156005
Support Hours: Monday – Saturday, 10 AM to 9 PM

 

FAQs

Q1. How do I place an order?

Browse our collection, select your desired item, and proceed to checkout. Once payment is completed, you’ll receive an order confirmation

Q2. What payment methods do you accept?

We accept secure online payments through trusted banking and payment partners.

Q3. Do you offer shipping?

Delivery timelines depend on location and courier services. Estimated delivery details are shown at checkout.

 

 

Q4. How long does delivery take?

Delivery time varies depending on location and shipping method. Estimated delivery details are shown during checkout.

Q5. Can I return an item?

Yes, you can request a return or exchange within 3 days if the item is unused, unworn, and in original packaging. For defects or wrong items, we are happy to assist.

Q6. What if I receive a damaged or incorrect product?

Contact us immediately with photos/videos and your order number. We’ll resolve it quickly.

Q7. How can I contact customer support?

You can reach us through email or WhatsApp — our team responds promptly during working hours.

Q8. Delivery system?

Delivery time depends on your location and the courier service handling your order.

  • Local orders usually arrive within 3–7 business days.

Once your order is shipped, you will receive a tracking number so you can monitor your parcel in real time.

Our goal is to ensure your jewellery reaches you safely, securely, and as quickly as possibl

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS